Archives Glossary Terms

Mergers and Acquisitions M&A is an abbreviation for Mergers & Acquisitions, the process of companies joining together, or one  entity being purchased by another. See also: Mergers & Acquisitions: Management System Continuity  

Computer Security Incident Response Team A group of people responsible for managing computer security incidents. May also be referred to as CERT (Computer emergency response teams)

Best and Final Offer Often used in property sales, but also extends to purchasing and procurement processes; best and final offer is the seller’s last opportunity to adjust pricing before the buyer makes a selection.

Proof of Concept An activity or project undertaken to explore the advantages and benefits of a particular idea, often involving the good faith of all parties involved.

Know Your Customer Often used in the Financial Industry to comply with money laundering laws.

Key Decision Maker Often used in the sales process to ensure you are talking to the person who have authority to make buying decisions for the organisation.

Business Impact Analysis An analysis of potential impacts on business, negative or positive, usually used as part of Business Continuity Planning.  The analysis can be used to identify the importance of business processes, defining the order of their recovery and…

Business As Usual An organisation functioning as usual, no reduction or impact on services.

Single Sign On The integration of multiple systems to manage access control via a single login process.  This may be via inheriting privileges between systems, or by using a completely separate third-party authentication system.

Two Factor Authentication An authentication method which uses two forms of identification before access is granted to a system or software.  The first factor may be a traditional password, while the second factors could be a code delivered by a token,…