Our ISO 20252 consultants can help you understand and implement the requirements of the internationally recognised standard for Market, Opinion and Social Research including Insights and Data Analytics.
This global framework helps research organisations structure compatible and comparable feedback.
Key Themes of ISO 20252
Process Approach
ISO 20252 outlines the processes for project management and research work.
Information Security
There is a keen focus on information security, particularly relevant where organisations hold or process large volumes of personal identifiable information (PII).
Legal Requirements
The standard also makes provision for relevant legal requirements to be identified and addressed.
Additional Guidance
ISO 20252 provides additional annexes covering field work, physical observation, digital observation and other topics.
ISO 20252 Certification
Organisations can demonstrate their commitment to the standard by obtaining ISO 20252 Certification which requires an impartial audit of their processes.
Benefits of ISO 20252
ISO 20252 is widely recognised in the research industry and can be used in the supply chain to select high quality suppliers.
In addition, implementing best practices within your organisation helps drive efficiency and reduce errors.

ISO 27001
Information Security Management System

ISO 9001
Quality Management System