ISO 9001 is a globally recognised standard for quality management systems that helps businesses enhance customer satisfaction and improve overall performance. If you’re considering getting ISO 9001 certified, this step-by-step guide will walk you through the process. Understand the ISO…
The Role of Artificial Intelligence (AI) Chatbots in ISO Consulting The development of Artificial Intelligence (AI) has picked up pace in recent months with advancements in Natural Language Processing (NLP) tools leading to the ability to produce high quality AI…
ISO 9001 and ISO 27001 for Law firms As we move into 2023 many law firms will hopefully be looking ahead to October 2023 and the introduction of a whole new raft of Fixed Recoverable Costs across matters with a…
Many of us have used a SWOT or PESTLE analysis as part of our management requirements and to assist with making better business decisions. However it often stops there. It is something that is done in a panic the night…
I recently attended a keynote presentation in the ISO industry which focussed on the evolution of the ISO 9001 Quality Management Systems Standard. The presenter, who was from the Chartered Quality Institute, was speaking on research conducted in collaboration with…
ISO 9001, a quality management standard, is the most popular of the standards, with over 1 million organisations worldwide currently certified to the standard. But what makes it so popular and how can ISO 9001 help your business? What is…
It can be an exciting time for any small business when momentum kicks in and growth plans turn to executed actions leading on a journey of success as hard work begins to pay off. If this is the case your…
For years on end employees working at their various companies have been lectured by seniors with the rather mainstream and negative opinion of an auditor. There is a common misconception that auditors look to expose the weaknesses of operation within…
A Tough Year for the Team has Proved Successful! This year has been like no other and has seen a massive change in how we deliver our services. Although, our dedicated team have met the challenges head on and have…
