International organisations can often face challenges when implementing and auditing ISO management systems across multiple countries, languages, cultures and time zones. At Assent Risk Management, we regularly support global organisations with multilingual internal audits and ISO implementation projects throughout Europe, Asia and the Americas.
With the support of our central admin team and our expert consultants together with selected Language Service Providers we are ready to facilitate Multilingual ISO Audits.
Translation of ISO Documents
It’s important that our auditors can understand, and critically evaluate, the documentation being presented. While there are online translation tools available, this can lack context and make it difficult to audit large volumes of text.
If documentation can not be provided in English we can work with you and our trusted translation partners, ahead of the audit, to translate relevant texts, or use a local auditor to complete those sections of the programme.
Alternatively, if your ISO Management System documents need to be translated and localised for your international branches, Assent will project manage the translation process.
All our translation partners are certified to ISO 17100 the International standard for Translation Services.
Interpreting Services for ISO Audits
Our auditors use interviews and process observations to gain objective evidence of compliance across the whole scope of your system.
This means working with auditees from across your organisation, including those in different territories or with a different first language.
We can facilitate simultaneous interpreting during the audit, both in-person or remotely within a video conference setting, using ISO 18841 certified interpreting providers.
This can also include the use of Sign Language interpreting.
ISO Management System Localisation
It’s important to localise your management system in-order to ensure it remains effective, however there are many areas when the implementation of a clause will differ depending where you are operating. Some key regional differences might include:
- Legislative Landscape & Specific Laws,
- Approach to Contracts (with clients, suppliers & staff),
- Employee Screening Regimes,
- Insurance Requirements.
While much of this local knowledge can be shared by your team, we will also identify if there is a need to bring specific experts to ensure the internal audit programme can meet its objectives. This is part of our programme management time assigned to your project.
Through third-party partners, we can also help you adapt your management system to encourage adoption throughout your organisation.
Choosing Quality Translators & Interpreters
Our partners are selected carefully to ensure they provide a high quality of service and are able to operate within Assent’s policy framework, for example observing our safety, environmental and information security policies.
One way we minimise the risks when choosing language service providers is by selecting Members of professional bodies, such as the UK’s Association of Translation Companies.
Book a Multilingual ISO Audit with Assent
If you are planning a multilingual ISO Management System or need internal audits conducted in multiple languages, contact our team at Assent.
We can project manage your ISO implementation and develop an effective audit programme to meet ISO Certification requirements.
