Guest Blog written by Russell Corlett from Peninsula.
Certification with an ISO management system. What does that mean?
ISO stands for the International Organisation for Standardisation. And their aim is to—in all things—answer one simple question: what’s the best way of doing this?
ISO certification means something different for every single business in terms of the fine details—you can tailor the system to your organisation’s specific needs. But essentially, using an ISO management system gives your business the power to achieve its objectives knowing that you’re complying with internationally recognised standards.
So, here’s how ISO certification can improve productivity in your business.
ISO helps you improve performance
ISO certification signifies that your business cares about providing a quality service or product. ISO signifies that your business aims to operate in an efficient way, both to the benefit of the environment and with constant attention towards the health and safety of your staff.
When your business is ISO certified, you have access to a wealth of resources to help you ensure that your products or services consistently meet customer requirements and satisfy industry regulations, all while attaining a high level of quality. You can improve employee attitudes at work, and even give your staff more responsibility to represent your company’s values.
With ISO certification, your business can use resources to:
- Improve financial performance.
- Hold all staff to higher qualitative standards.
- Increase value to your customers and stakeholders.
ISO’s management system standards (MSS) are continually evolving. By being able to canvas international experts who specialise in global management, leadership strategies, and tactics for effective processes and practices, the MSS continue to grow in a direction best for the success of businesses worldwide.
Some of the most common ISO standards that could help your business are:
- ISO 9001—Quality management.
- ISO 14001—Environmental management.
- ISO 20121—Sustainable events.
- ISO/IEC 27001 Information security management.
- ISO 45001—Occupational health and safety.
ISO makes your team accountable
We all conduct audits from time to time. With ISO resources at your fingertips, you can perform an audit to measure the achievements of your business over a set period. You can determine whether you can do more in your workplace’s production to meet objectives, and you can provide training for your staff, so that they can hold themselves and their team members to high accountability.
ISO sets a benchmark for performance
ISO certification is its own marketing boon—many customers recognise that when a business commits to meeting ISO’s standards, they can expect a high quality customer experience. This enables you to add authority to your brand, and demand that your employees perform at a high level.
All of this means that with ISO, you can enjoy:
- More customer satisfaction.
- Better outside perception of your company.
- Improved motivation within your highly driven teams.
- An onus on your employees to know your company inside out.
- Better communication across your business.
- Better resources for training new employees.
By striving for continuous improvement within your business with ISO management systems, your business will reap the rewards of complying with international standards of practice.