Using ISO 20700 to Enhance our Management Consultancy Service and Ensuring Ethical Conduct

As a progressive risk management consultancy and champion of international standards, Assent is committed to applying the highest levels of service and integrity within our organisation.

That’s why we’ve committed wholeheartedly to the guidelines of ISO 20700, the standard for Management Consultancy Service Providers (MCSP), and we’re ready to help other consultancy organisations implement the guidelines too!

Understanding ISO 20700

ISO 20700, formally known as “Guidelines for Management Consultancy Services” is an international standard developed by the International Organisation for Standardisation (ISO). It provides comprehensive guidelines for management consultants, their clients, and other stakeholders involved in the consultancy process. 

The standard aims to establish a common understanding of ethical conduct, professional competence, and quality management in the field of management consultancy.

Benefits of ISO 20700

Promoting Client Confidence:
By adhering to ISO 20700 guidelines, management consultancies can in-still confidence in their clients. The standard outlines principles such as integrity, independence, and confidentiality, which ensure that consultants act in their clients’ best interests and maintain the highest ethical standards. This fosters trust and helps build long-term relationships based on credibility and reliability.

Ensuring Competence and Professionalism:
ISO 20700 emphasises the importance of consultants possessing the necessary knowledge, skills, and experience to effectively serve their clients. It highlights the need for continuous professional development (CPD) and staying up-to-date with industry changes and best practices. 

Strengthening Communication and Collaboration:
Effective communication and collaboration between consultants, clients and other stakeholders is vital for successful consultancy engagements. ISO 20700 promotes transparent and open dialogue, ensuring that all parties have a clear understanding of objectives, expectations, and potential risks. This standardises communication processes, minimising the risk f misunderstandings and facilitating a more productive and efficient consultancy experience.

Our Commitment to “Ethical & Professional Conduct”

We have crafted our our “Commitment to  Ethical & Professional Conduct in Management Consulting” and enshrined it across our entire group. 

The commitments we have made include:

  • Efficiency,
  • Sustainability,
  • Responsibility,
  • Legal & Regulatory Compliance,
  • Public Confidence,
  • Respect for the Profession,
  • Integrity & Professionalism.

Implement ISO 20700 within your Organisation

As a “guidelines” standard, there is no common certification scheme available, however management consultancy firms can still reap the benefits of implementing the guidelines, and our ISO 20700 consultants can help.


Contact us to find out more about our experience, and how we can help.

Robert Clements
Robert Clements
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