About UK Connect
UK Connect is a trusted provider of telecom and IT services, offering high-quality solutions to businesses across the UK. Their commitment to operational excellence and customer satisfaction drives their ongoing investment in quality management practices.
About the Project
UK Connect approached Assent Risk Management in April 2020 for support in implementing ISO 9001 Quality Management. The project involves yearly support, including internal audits, consultancy, and external audit assistance to ensure they continue meeting the rigorous requirements of the ISO 9001 standard.
Our Approach
Assent consultant Simon Unsworth helped implement the ISO 9001 system and assisted them during their stage 1 and stage 2 audits during the certification process.
Simon provides annual audits, strategic consultancy, and expert support during external audits. His proactive guidance ensures that UK Connect’s quality management system remains compliant and aligned with ISO 9001 standards.
Certification Success
UK Connect successfully achieved its ISO 9001 Quality Management Certification with UKAS Accredited Certification Body BSI.
Ongoing Support
Since UK Connect successfully achieved certification in 2020, they have had ongoing support with Assent. Simon has provided them with yearly internal audits and management reviews to ensure their management system is efficient.
UK Connect Comment:
Assent are a fantastic business to work with. From day one, they have provided invaluable support and guidance in helping us achieve and maintain our ISO 9001 certification.
Our consultant, Simon, has taken the time to understand our business and is always available to offer expert advice and support, whether during internal audits, external audits, or whenever we need guidance.
The wider team at Assent are friendly, professional, and highly organised, ensuring that all documentation is provided promptly following audits and that necessary bookings and arrangements are always managed efficiently.
They are genuinely a pleasure to work with, and we are incredibly grateful for the support they have provided over the years. Their expertise, professionalism, and commitment have been instrumental in our compliance journey.
We would not hesitate to recommend Assent to any organisation looking for a knowledgeable and supportive ISO consultancy partner.
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