As organisations look for ways to improve performance, simply measuring where they are today is not enough. The real value comes from understanding what the results mean, where the gaps are, and how those insights can be turned into practical action.

In this webinar, Assent Risk Management and DNV will explore how organisations can use external perspectives, maturity assessments and quality management data to move from measurement to meaningful improvement.

DNV will explore the value of comparative insight and maturity assessment, looking at how organisations can understand their position, identify the gaps that matter most and use external perspectives to inform decision-making.

Assent will bring this into the context of ISO 9001 and practical quality management, drawing on experience of working with organisations and the types of nonconformities, recurring issues and improvement opportunities seen in practice. This will help translate the broader concept of maturity into something quality professionals can apply within their own management systems.

The session will look at how organisations can move beyond simply identifying problems to creating a structured approach to continuous improvement, with insight becoming action and action becoming sustained improvement.

Robert Clements | Founder and Director, Assent Risk Management

Robert founded Assent Risk Management in 2002 and brings more than two decades of experience in ISO standards, consultancy and management systems. An ISO 27001 Lead Auditor and BCS Professional Member (MBCS), Robert works with organisations to develop effective management systems that support compliance, business performance and continual improvement.

Myles Stevens | Head of Strategic Accounts, DNV Business Assurance UK

Myles is a career commercial leader specialising in certification and assurance, with a background in Mechanical and Process Engineering. He works closely with major organisations to design and deliver external certification programmes that support compliance and improve performance. Myles also works to combine benchmarking approaches with traditional third-party auditing, helping organisations turn comparative insights into measurable business outcomes.