Archives Glossary Terms

Management System Standards Developed by , BSI and other bodies, management system standards provide the requirements and guidelines for a structured management framework. For example: ISO 9001 for Quality Management ISO 14001 for Environmental Management ISO 27001 for Information Security Management

Management System A framework of policies, processes and procedures.

Forklift Truck A small, powered industrial truck with two prongs on the front which is used to lift and move objects short distances. Reach Reach trucks are usually more compact, so better for smaller spaces, and designed to be operated…

International Standards Organisation The independent, non-governmental organisation that creates, reviews and maintains ISO management system standards and other standards. More:  

Environmental Management System A structured system for Environmental management often following the ISO 14001 standard. May or may not be certified.

Quality Management System A structured system for quality management often following the ISO 9001 standard. May or may not be certified.

Request for Proposal An RFP is a document provided by an organisation seeking to procure services from a supplier.  It provides details of the customer’s requirements and invites potential suppliers to respond with their offers including prices.