HTK has been supporting businesses in making better use of their data to deliver more personalised customer experiences since 1996. Throughout this time period HTK have worked on many projects such as secure web services for government departments and telecom services for a major television program.

Now, HTK are paying attention to their SaaS platform, the Horizon Loyalty Hub, which offers customers a faster, more flexible alternative to traditional loyalty marketing software.

Assent’s ISO Consultants in Ipswich provide regular assistance at HTK’s head office at Wherry Quay.


Information Security Management at HTK

Assent have assisted HTK with ISO 27001 over a number of years, providing Internal Audits and facilitating forum meetings and management review sessions.  We work alongside the HTK team to drive continual improvement.


Environmental Management at HTK

We have also helped HTK achieve their environmental objectives and improve their impact on the environment: this included completing an Aspects and Impacts Register and Methodology, review and collation of their Objectives, and designing an Internal Audit plan.

Our Environmental Consultant completed a gap analysis for their ISO 14001 system, looking to transition them from the 2004 standard to the 2015 standard.


Quality Management at HTK

We have also completed a gap analysis for HTK’s ISO 9001 system, helping them transition from the 2008 standard to the 2015 standard. Integrated systems have many benefits including:


John Martyn, HTK said:

The nature of our business means that data security is paramount – our clients must have confidence that we’re storing and handling their customer data securely. Working with Assent has been a key strategic partnership in meeting this goal.

Their consultants have worked closely with our team and supported us through a variety of projects, helping us to renew ISO 27001, ISO 9001 and ISO 14001 accreditation. As a result, we’ve been able to maintain excellent security credentials that show our clients their data is in safe hands.


Benefits from Integrated Management Systems

Our consultancy team are specialists across different management disciplines and have work together to support HTK by utilising our existing knowledge of their business to successfully achieve certification to the latest revisions of ISO 9001 and ISO 14001.  There are many benefits to implementing an integrated management system, including the efficiencies of a shared clause structure.


Are you interested in our ISO services?

You can read more on ISO 27001, ISO 14001 and ISO 9001. Also, you can find out information on all our services here. If you have any questions, do not hesitate to contact us.

Lauren Tobin
Lauren Tobin
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