Assent Offices: Operating Remotely – No issues. ✅
Assent Consultants: Working Remotely Only – No issues. ✅
UK Travel: No Travel 🛑
International Travel: No Travel 🛑
Revised 24th March 2020 – All Travel prohibited. Remote Working – No Issues.
Revised 17th March 2020 – Office staff & Consultants now working remotely.
Reviewed 13th March 2020 – Following COBRA Meeting. No Changes.
Reviewed 9th March 2020 – No Changes
Created 4th March 2020
The COVID-19 Coronavirus has the potential to severely affect organisations and communities in the UK.
This blog explains the steps Assent has taken to mitigate the risks to our business and how we are managing the changing threat.
We do not address the details of the Coronavirus here and you should refer to the official advice below.
Official advice from the UK Government and international authorities is constantly changing as the situation develops. Check the following information for the most up-to-date information.:
- UK Government’s office guidance; https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public,
- NHS Office Guidance: https://www.nhs.uk/conditions/coronavirus-covid-19/
- Visit the NHS 111 Online Service if you believe you may have the Coronavirus.
- Call 111 only if you can not cope with symptoms alone.
Threats to Assent
Assent’s core services require consultants to travel to client premises, primarily within the UK.
While we believe this presents a relatively low risk of infection, our consultants may come into contact with people who have travelled to/from affected areas or fall ill through other means.
If our consultants are required to self-isolate or fall ill, this may affect the delivery of services to some clients. Appointments may be delayed or conducted remotely using video conferencing and screen sharing.
Staff are based in our offices or use coworking spaces within the UK, which may increase the risk of infection from third parties.
Our office operations are fully resilient and we do not believe there will be any impact.
As of 17th March 2020 it is our Policy to deliver services via Remote Conferencing Facilities.
Mitigating the Risks to Assent
Assent has implemented and tested business continuity procedures to ensure the company is incredibly resilient to business disruptions including COVID-19.
Our back-office staff can work indefinitely from other locations, including their homes, with no material impact to client services and we have already cross-trained each role to cover holiday and sickness absence.
We use cloud technologies to maintain resilient communications (telephony, email & conference facilities) and have secure access to data during a disruption, with no reliance on physical premises.
Our consultants have access to the same resilient technology, and while they do travel to client sites to conduct their work, we believe that any disruption caused by Coronavirus can be easily managed by:
- Delivering auditing and project work through remote means including conference calls and screen sharing.
- Postponing audit programmes and projects until the risk subsides.
It is our preference to continue to deliver services where possible to prevent project delays.
Assent continues to monitor official guidance and if we do implement contingency plans above, our office will be in-touch with you to arrange this and provide any required support.
While an individual consultant falling ill would have an impact on the clients they work with, systems are already in place to enable other Assent consultants to continue the work. This includes:
- Project management system containing project plans and updates,
- Audit reports and visit notes stored centrally,
- Central Admin calendar recording all appointments.
In our office areas we are making alcohol-based hand sanitizers available and promoting awareness of hand-washing.
Communications with Assent
We will keep clients and other interested parties up-to-date on our Coronavirus strategy.
If a member of Assent staff tests positive for Coronavirus, we will inform those who could be affected as soon as possible.
You can use the normal channels of communication to reach us. We also operate a service desk which will be constantly monitored by our team.
Reporting Site Closure, Illness & Isolation
If someone in your organisation becomes ill with Coronavirus and they could have come into contact with a member of our team please let us know immediately so we can limit the potential spread of the virus. Contact our office or the Assent Service Desk
Please let us know as soon as possible if your organisation implements Coronavirus plans which could affect your work with Assent, including:
- closing offices,
- restricting visitors,
- restricting travel.
This policy will be kept under constant review in line with government guidance. We intend to maintain normal business operations as much as possible.