ISO 27018 Consultants

The standard for Personal Identifiable Information in Public Clouds

Cloud services now play a part in our daily lives and it is inevitable that Personal Identifiable Information (PII) will be stored and/or processed via the Public Cloud.

Public Cloud Providers include many of the apps and Software as a Service (SaaS) you might recognise, but the term can also be applied to platforms that these applications run on, including Infrastructure as a Service (IaaS).

ISO 27018 provides an internationally recognisable standard for protecting PII in Public Clouds and our ISO 27018 Consultants can help you implement best practices to meet Data Protection Legislation and provide reassurance to customers and Cloud users.

ISO 27018 Consultants



ISO 27018 is part of the ISO 27000 family of Information Security Standards, and in part, extends some of the Controls of ISO 27001/ISO 27002 by adding specific PII guidance. In other cases the standard makes the guidance within ISO 27002 mandatory.

However ISO 27018 also provides an annex of additional controls (A1 to A11) based on the 11 Privacy Principles in ISO 29100.

Essentially this extended control set helps the organisation manage specific risks inherent in a Cloud environment and meet data protection legislative requirements.

Public Cloud Providers, Cloud Service Customers and Data Principles

It’s important to understand the scope of your services within the principles of ISO 27018.  The Standard is intended for Public Cloud Providers where Customers use the facility to store or process the PII they hold.  

In this respect, some of the data protection obligations to the Data Principle (the individual person) are placed on the Cloud Service Customer – that is the entity using the Public Cloud Provider.

ISO 27001 + ISO 27018

ISO 27001 the standard for information security is a good place to start as this provides a framework for managing information security risks, and there is also the benefit of achieving a recognised Certification to this Standard.

If ISO 27001 is already embedded in the organisation, the extended control set in ISO 27018 is a good improvement to focus on risks related to personal data in the provider’s public cloud.

Assent have ISO 27018 Consultants who can help you understand the standard, implement the recommended controls in addition to ISO 27001  and measure/reduce risk to personal data.

ISO 27018 Gap Analysis

Many organisations find an ISO 27018 Gap Analysis a good first step, and our Consultants can work with you to identify gaps in your current documentation and processes.

Prepare for GDPR

Many of the Privacy Principles within ISO 27018 can help you work towards the General Data Protection Regulations.  Find out more about GDPR.

Get Started with ISO 27018

ISO 27018 Case Studies

Darktrace
Cancom
CANCOM

CANCOM UK helps their clients benefit from Digital Transformation worldwide. They support corporate and public sector organisations with their award-winning IT products, solutions and services.…

Why Choose Us for ISO 27018?

Proven Track Record

Public Cloud Knowledge

Over 20 Years Experience

Thought Leadership

Competent Consultant

ISO 27018 Testimonials

Darktrace set its sights on becoming one of the first AI cybersecurity vendors to achieve ISO 42001:2023 – a standard that the industry was still trying to get it’s head around at the time we started our journey.

Assent’s support in both implementing a new [AI] management system, and auditing against the requirements of the newly published ISO 42001 standard played a vital role in ensuring Darktrace was ready to proceed with the Stage 1 and Stage 2 audits, and ultimately, achieve certification with the British Standards Institution (BSI), amongst some of the first in our industry.


Thanks to our long-standing relationship with Garry Renton and the team at Assent, we were able to comprehensively break down and implement the requirements of the standard and use Garry’s existing knowledge of our management system to our advantage. This helped speed up the process by drawing out any issues and closing gaps early on. ISO 42001 is a critical milestone for Darktrace as we continue to mature our governance and compliance framework. This achievement expands Darktrace’s current certified compliance framework, which includes our ISO 27001:2022 and ISO 27018:2019 certifications – all of which Assent has been instrumental in providing support, expertise and auditing over the years.”

Darktrace

William Booth

Director, Cybersecurity Compliance

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Garry was professional, fair and thorough. He has a great audit style and technique.

Jazmin is very pleasant to deal with and efficient; audits with both Rob and Garry have definitely had the ‘human touch’  – great relationship building and a more personal approach.”

cancom logo

Jamie Cottage,
Kate Pollard


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