Month February 2016

Quality Measures in the Social Age

Monitoring, Measurement, Analysis and Evaluation have always been important within management systems such as ISO 9001, and the move towards ISO’s Annex SL has reinforced these requirements further. However, just as the ISO 9001 standard has adapted to cover services as…

EU-US Agree ‘Privacy Shield’

Following the break down of the Safe Harbour Agreement last October (2015), it looked difficult for EU and US authorities to agree a new deal to ensure adequate safe guards for personal data transferred and processed in the US. Despite…