Month August 2013

Data Integrity Saves Lives

Calibration When clients ask us to help them implement and maintain a quality management system (ISO 9001) there is one point that polarises opinion. Calibration. Measuring, monitoring, cutting and plotting tools are just some examples of the items that might…

Change Management in IT

Is it an additional overhead or does it reduce costly incidents? ISO 20000 defines the objective of change management: ”To ensure all changes are assessed, approved, implemented and reviewed in a controlled manner.” It’s important to design a change control process…